Terms & Conditions

Last updated: 21 May 2026 Β· Applies to thedessertdetective.com

Please read these terms carefully before using The Dessert Detective. By accessing or using our website or app, you agree to be bound by these terms. If you do not agree, please do not use the service.

Important: The Dessert Detective is an information and discovery service only. All information is provided for general guidance purposes. You must always verify information directly with the relevant venue. We accept no liability for loss arising from reliance on this website. See sections 6 and 11 for full details.

1. About The Dessert Detective

The Dessert Detective ("the Service", "we", "us") is a dessert shop discovery platform operated at thedessertdetective.com. We provide a directory of dessert venues across the UK and internationally, including maps, filtering tools, user accounts, events listings, and business tools.

Contact: [email protected]

2. Acceptance of Terms

By accessing or using The Dessert Detective, you confirm that:

  • You are at least 13 years old (or have parental consent if under 18)
  • You have read and agree to these terms and our Privacy Notice
  • You will use the service lawfully and in good faith

3. Use of the Service

You may use The Dessert Detective to browse dessert venues, create an account, save favourites, submit events, and interact with community features.

You agree not to:

  • Use the service for any unlawful purpose or in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the service, other accounts, or our systems
  • Scrape, copy or republish directory data in bulk without our written permission
  • Post false, misleading or defamatory content about any shop, business or person
  • Submit spam, malware, or any malicious content
  • Impersonate any person or organisation
  • Use automated tools (bots, scrapers) to access or interact with the service
  • Interfere with the proper working of the service

4. User Accounts

Creating an account is optional for browsing but required for saving favourites, submitting events and accessing personalised features.

You are responsible for:

  • Keeping your login credentials confidential
  • All activity that occurs under your account
  • Providing accurate and up-to-date information
  • Notifying us immediately at [email protected] if you suspect unauthorised access to your account

We reserve the right to suspend or terminate accounts that violate these terms, are inactive for more than 3 years, or that we reasonably suspect are being used fraudulently.

5. Business Accounts

Business accounts allow venue owners and operators to claim their listing, update information, manage events and request promotions.

By creating a business account you confirm that:

  • You are authorised to act on behalf of the business
  • The information you provide about your business is accurate
  • You will not use the business portal to post misleading information about your venue or competitors

We reserve the right to reject or remove business claims and listings at our discretion, particularly where we have reason to believe information is inaccurate or misleading.

6. Information Purposes Only β€” No Reliance

The Dessert Detective is a discovery and information service only. Nothing on this website constitutes advice, a recommendation, or a guarantee of any kind. All information is provided purely for general guidance and discovery purposes.

You acknowledge and agree that:

  • All listing information β€” including opening hours, addresses, prices, menus, dietary information, delivery options and contact details β€” is provided for guidance only and may not be accurate, complete or current
  • You must independently verify all information directly with the relevant venue before visiting, placing an order, or making any decision based on information found on this website
  • You do not and will not rely on information on The Dessert Detective as the basis for any decision, commercial or otherwise
  • Inclusion of a venue does not constitute endorsement, approval or recommendation of that venue, its food, its safety standards or any other aspect of its business
  • We do not inspect, audit or otherwise verify the venues listed
  • We may add, amend or remove listings at any time at our absolute discretion

6a. AI-Generated and Automated Content

A significant portion of listing information on The Dessert Detective β€” including descriptions, opening hours, product details and signature item descriptions β€” has been gathered, processed or generated using artificial intelligence tools and automated data collection methods. By their nature, such tools can produce errors, inaccuracies, outdated information, or content that does not reflect reality.

We make best endeavours to correct inaccuracies when reported to us, but we give no warranty β€” express or implied β€” as to the accuracy, reliability or completeness of any information on this website. The use of AI and automated tools is an additional and express reason why you must always verify information directly with the relevant venue before acting on it.

Providing a correction to us does not create any liability on our part for the period prior to correction being made.

7. User-Generated Content

You may submit content to The Dessert Detective including shop suggestions, events, reactions and messages.

By submitting content, you:

  • Grant us a non-exclusive, royalty-free licence to display, reproduce and distribute that content on our service
  • Confirm that you own or have the right to submit the content
  • Confirm the content does not infringe any third-party rights
  • Agree that we may moderate, edit or remove content at our discretion

We do not claim ownership of your content. You retain all rights not expressly granted here.

8. Events

Users and businesses may submit dessert-related events for listing on The Dessert Detective. All events are subject to approval by our team.

We may reject events that are not food/dessert related, contain misleading information, or are inappropriate. Approved events may be featured on the map and across the site.

We are not responsible for the accuracy of event information, any changes to events, or any loss incurred as a result of attending an event listed on our platform.

9. Intellectual Property

The Dessert Detective name, logo, brand identity, website design, and compiled directory data are our intellectual property. All rights are reserved.

You may not reproduce, republish, distribute or create derivative works from our content without our written permission, except as permitted by law (for example, fair dealing for the purposes of criticism, comment or news reporting).

10. Paid Features and Promotions

We offer paid promotional features for businesses including featured listings. Where payment is involved:

  • Payments are processed via PayPal β€” we do not store your payment card details
  • Promotional placements are provided on a best-efforts basis and are not guaranteed to achieve any specific commercial outcome
  • Refunds are considered on a case-by-case basis β€” contact us within 7 days of payment if you have a concern

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, The Dessert Detective and its operators, directors, employees, contributors and agents (collectively β€œwe” or β€œus”) expressly disclaim all warranties, express, implied, statutory or otherwise, including:

  • Any implied warranty of merchantability, fitness for a particular purpose, or non-infringement
  • Any warranty that information on this website is accurate, current, complete or reliable
  • Any warranty that the website will be uninterrupted, secure or error-free
  • Any warranty regarding the quality, safety or legality of any listed venue

The Dessert Detective is provided strictly on an β€œas is” and β€œas available” basis. Your use of this website is entirely at your own risk.

11a. Full Exclusion of Liability

To the fullest extent permitted by applicable law, we exclude all liability β€” in contract, tort (including negligence), statute or otherwise β€” for any loss or damage of any nature arising out of or in connection with:

  • Your use of, or inability to use, The Dessert Detective or any content on it
  • Any reliance placed on information obtained from this website
  • Any inaccuracy, error or omission in any listing β€” whether from human error, AI-generated content, automated processing, or any other cause
  • Any venue being closed, relocated, permanently shut or otherwise unavailable
  • Any wasted journey, travel costs, parking costs or other expenses incurred based on information from this website
  • Any food safety, hygiene, allergen or dietary issue at any listed venue β€” we do not inspect or endorse venues
  • Any loss of business, revenue, profits, data, goodwill, or any indirect, incidental, special, consequential or punitive loss of any kind
  • Any third-party websites or services linked to from this website

These exclusions apply whether or not we have been advised of the possibility of such loss. Mandatory exception: Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other matter that cannot lawfully be excluded under English law.

11b. User Indemnity

You agree to indemnify, defend and hold harmless The Dessert Detective and its operators, directors, employees, contributors and agents against any and all claims, damages, losses, costs and expenses (including reasonable legal fees) arising from:

  • Your use of or access to this website
  • Any breach by you of these Terms
  • Any content you submit to this website including shop suggestions, event submissions or corrections
  • Any violation by you of any law or any rights of a third party

12. Links to Third Parties

The Dessert Detective may contain links to third-party websites (e.g. Google Maps, shop websites, event pages). We are not responsible for the content, privacy practices or availability of any third-party sites.

13. Service Availability

We aim to keep The Dessert Detective available at all times but cannot guarantee uninterrupted service. We may suspend or withdraw access for maintenance, security reasons, or other operational requirements without notice. We will not be liable for any loss arising from unavailability of the service.

14. Changes to These Terms

We may update these terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered users by email. Continued use of the service after changes constitutes acceptance of the updated terms.

15. Termination

You may stop using The Dessert Detective at any time. You may delete your account from your account settings page.

We may terminate or suspend your access immediately, without prior notice, if you breach these terms or if we reasonably believe your use of the service is harmful to us, other users or third parties.

16. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of The Dessert Detective shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

For any questions about these terms, please contact us at [email protected].